Privacy Policy

At ISAKAA Toys, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, interact with us through WhatsApp, Instagram, or make a purchase.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Personal Information: Name, mobile number, email address, shipping address, billing address.

  • Order Details: Product purchased, transaction details, order history.

  • Communication Data: Messages or queries via WhatsApp, Instagram, or email.

  • Technical Data: IP address, browser type, device type, location data, and cookies through analytics tools (e.g., Google Analytics, Meta Pixel).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer service and after-sales support.

  • Respond to your queries or messages.

  • Send you updates on orders, shipping, and offers via WhatsApp, SMS, or email (only if you opt in).

  • Improve our website’s performance and user experience.

3. Sharing of Data

We do not sell, rent, or trade your personal data. Your information may be shared with:

  • Delivery partners (e.g., courier services) to fulfill orders.

  • Payment gateways for processing transactions.

  • Third-party tools (like WhatsApp API, Meta Ads) for communication and marketing — strictly in line with their privacy terms.

  • Legal authorities, if required to comply with the law.

4. Cookies & Tracking

We use cookies and tracking tools to:

  • Analyze website traffic.

  • Enhance your browsing experience.

  • Show you personalized ads (remarketing).

You may disable cookies via your browser settings, though this may affect some website features.

5. Your Rights

You have the right to:

  • Request access to the data we hold about you.

  • Correct or update your personal information.

  • Opt-out of promotional messages anytime.

To make such requests, please contact us at:
📧 Email: support@isakaatoys.com
📞 Phone/WhatsApp: +91 [Your Number]

6. Data Protection

We implement reasonable security practices to protect your information against unauthorized access, misuse, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us:

ISAKAA Toys
📍 Banaswadi | BTM Layout | Commercial Street – Bangalore
📧 isakaatoys@gmail.com
📞 +91 8073934887

Whatsapp: 8073934887